| Collections Module |
Loan Business Collections Module
 |
Loan Servicing Software Summary:
TranDotCom commissioned 10 of the top industry lenders to provide feedback on the essential functionality required to perform efficient collections. Thanks to the
help of these lenders, we were able to create one
of the most comprehensive collections modules in
the industry.
The loan collections module has been built with efficiency
and practicality in mind. We have created 13 very
distinct methods to search your collections portfolio
and work the accounts according to your business
model. Each of the 13 query fields contain multiple
sub categories to search for your accounts. This
module gives you and other payday loan businesses the flexibility to assign different
accounts to different reps, set up multiple future
payment arrangements, run reports on follow up dates,
and much more.
The collections module was built by serious operators,
looking for an easy to use, but powerful collections
tool. There are many additional benefits listed
below. |
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| Product
Features: |
| • |
Multiple
query methods including: |
| |
| • |
Name,
SS and Loan number |
| • |
By
collections rep. assigned to the account |
| • |
By
account type (bankruptcy, charge off,
etc.) |
| • |
Payment
arrangements set up |
| • |
Store
number |
| • |
First
return or last return |
| • |
Number
of days in collections |
| • |
By
follow up date |
| • |
and
several others |
|
| • |
Convenient
bookmark feature allowing you to resume collections
where you left off |
| • |
Access
to notes and additional customer information
carried over from when they were in good standing |
| • |
Ability
to change all of customer information if necessary |
| • |
Access
to customer history (every loan with that
customer) |
| • |
Ability
to setup multiple future payment arrangements |
|
|
Additional
Features and Screen Shots:
This is the main collections screen. This screen
allows you to choose how you would like to search
for the various accounts. You can choose multiple
filters or none at all to pull your whole collections
portfolio. |
|
| The
following image displays the results from your collections
search. This will show you every loan in
your collections portfolio (NSF & charge-offs) that matches the criteria
that was entered during your search. Individual
accounts may be selected by clicking on the person's
name. From this screen, you may assign accounts
to collection representatives. |
|
| Once
inside a collections account, reps will have access
to all of the customer's information and have the
ability to change anything necessary. This section
is where all of the collections work will take place.
Letters may be printed, notes taken, follow up dates
assigned, and payment arrangements set up. |
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